Claims service

Insurance processing – fast, uncomplicated and professional

We handle the complete processing of vehicle damage within the scope of liability and comprehensive insurance. Thanks to our many years of experience with numerous insurance companies, we guarantee fast and smooth claims settlement. We provide expert advice in every phase and take care of all the formalities – saving you time and stress.

Support with reporting damage

You are not familiar with the processes? No problem – we guide you step by step through the damage report. We create the complete documentation, take photos, fill out forms and contact the insurance company directly. With us, the process is stress-free and efficient – you can concentrate on your everyday life, we’ll take care of the rest.

Direct billing with the insurance company

We offer cashless processing of the damage: The insurance company covers the repair costs directly – without you having to pay in advance. From the damage report to the final repair and billing with the insurer, we take care of everything for you.

Towing service and vehicle delivery

In the event of damage, we organize the towing service directly from the scene of the accident to our workshop. There, we immediately begin with the damage assessment and repair. After completion of the work, we deliver your vehicle to the desired address on request – quickly, reliably and entirely to your satisfaction.

Fleet management for business customers

We also offer fleet customers a complete damage service from a single source – including coordination of all repairs, simplified processes and fast turnaround times. We keep you up to date on the status of each vehicle and flexibly adapt our service to the needs of your fleet – from small businesses to large vehicle fleets.

Replacement vehicle during repairs

So that you remain mobile, we will provide you with a replacement vehicle during the repair. Whether compact class, family car or van – we have the right model for your needs. The provision is quick and straightforward; as a rule, the liability insurance of the party at fault in the accident covers the costs.

Schadenservice Holub Wienna